occupation area

Air Law

We act strongly to defend the interests of consumers in the face of national and international passenger transport companies, especially in matters of flight delay, lost luggage, overbooking and lack of ground support such as food, accommodation and airport failure. provision of the transport service.

Documents required for loss of baggage claim:

- Copy of the RG. and CPF of the passenger.

- Electronic ticket of the ticket.

- RIB (Baggage Irregularity Record) or equivalent document issued by the Airline at the moment of loss.

- "Ticket" of the luggage.

- Photos and documents that may contribute to the process.

- List of stolen / lost items in case of permanent loss, if possible, extract of credit / debit card or Nota Fiscal of lost items.

- Brief account of the facts and moral damage caused.

Documents required for delayed flight demand:

- Copy of the RG. and CPF of the passenger.

- Electronic ticket of the ticket.

- Photos and / or documents that prove the effective delay.

- Brief account of the facts and moral damage caused.

Documents required for loss of baggage claim and flight delay:

* All the documents requested above.